Privacy Policy for Heritage Home Services LLC, doing business at Coldwell Banker Heritage.
Effective Date: 6/10/24
Heritage Home Services, doing business as Coldwell Banker Heritage (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.
Thank you for using our text number services. We value your privacy, and this policy outlines how we handle your data.
1. Information We Collect:
Mobile Phone Number: While on our website, we may collect your phone number to send and receive text messages. We may collect your phone number through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms.
User-Provided Information: Any additional information you provide helps us improve our services and provide better support.
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.
2. How We Use Your Information:
We use your data to:
• Deliver text messages and updates related to our services.
• Improve our services and user experience.
• Respond to your inquiries and provide customer support.
• Occasionally send promotional offers, alerts, communication about community news, urgent notifications, events, and other content.
• Monitor and analyze usage and trends to improve your experience with the website.
3. Message Content:
Messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.
4. Data Security:
We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Third-Party Service Providers
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
We may share your information with third parties that perform services for us or on our behalf, including data analysis, and email delivery.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Data Security
We do not sell information.
6. Opt-Out:
You can opt out anytime by replying “STOP” to a message or reply “HELP” for more information.
7. Contact Us:
If you have questions or comments about this Privacy Policy, please contact us at:
Heritage Home Services
dba Coldwell Banker Heritage
4060 Executive Drive, Beavercreek Ohio
customercare@coldwellbanker.com
9374294500
7. CTIA Compliance:
Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided information.
8. Changes to Policy:
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.
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OPT OUT DISCLAIMER By providing your phone number, you agree to receive text messages from Heritage Home Services, LLC for the purpose of communicating community news, urgent notifications, and events. Reply “STOP” to opt out anytime or reply “HELP” for more information. Message and data rates may apply. Message frequency will vary. For more information, please read our coldwellbankerishome.com/privacy and coldwellbankerishome.com/terms.
By using this website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
